What makes us different?
At Tutor Lim, we recognise that a strong rapport and good chemistry between tutor and student is essential to the effectiveness of one-on-one tutoring. Our tutors are highly motivating, personable, well-rounded and skilled to create an environment which encourages students to achieve academic success. Tutors strive to excite their students about the learning process; instilling in them a sense of confidence, which in turn makes them much more productive in the classroom or workplace.
How does tutoring work?
We offer both in person and online tutoring.
In person:
Your tutor will be in touch with you directly to discuss specific date, time
and/or location as soon as you book-in a session with us. There is usually a
lead time of 24-48 hours upon booking. We use this time to plan out your first
tutoring lesson with us!
Online:
We use Lesson Space, Zoom, Skype and/or Google Hangout. All our tutors are
trained to navigate and to use these tools, and we have a dedicated resource
to guide you through who to set up and get optimal experience from our virtual
classrooms. You can also opt to use Zoom or Skype based on preference and our
tutors are flexible on that too. The sessions are always live, in real time
and interactive.
Where can the tutoring take place?
Tutoring can take place in either the convenience of your own home, online, or
at an agreed location with the tutor such as a library.
Where are you located?
We service across Melbourne, Sydney, Adelaide, Canberra, Brisbane and Perth.
You may select a location from the menu to see if tutors provide tuition in
your area or check out
where we operate
for more information.
What days and hours can I schedule the tutoring for?
You can schedule sessions anytime between 7am and 10pm, Monday to Sunday. Our
student support team is available from 9am to 9pm Monday to Friday and 9am to
6pm on weekends.
What type of tutors do you have available?
We have a large range of tutors registered with us to fit most peoples needs.
Tutors are qualified teachers, university graduates with relevant degrees or
university students undertaking study in related disciplines.
Meet our tutors, click here.
Are tutoring sessions with a group or 1-to-1?
We take a range of approaches to suit different student.
High School:
For High School students we offer 1-to-1 (Years 7-12) and small group (Years
7-12) tutoring. You have the option to choose which mode best suits you (or
your child's) needs.
University Bachelors:
For University students in their Bachelors degree/s, tutoring sessions are
1-to-1. We offer 1-to-2 tutoring session but the minimum engagement per lesson
is two hours.
University Masters and Phds:
For Masters and Phd students tutoring sessions are 1-to-1. Your tutor will be
focused solely on your learning during the session, maximising your results.
How much is tutoring?
It depends on what the student needs and the individualised learning program
that we design. Our flexibility means you can step-up the number of sessions
when there is an immediate need, and reduce frequency when required. You have
several options, including whether you pay-as-you-go or purchase a package of
sessions. And we never make you commit to any long term contracts. Once we
understand you (or your child's) needs, we help you work out the best package
that will work for you.
How do I know I'll get assigned a quality tutor?
Our tutors include teachers, engineers, researches and doctors - top ATAR
achievers, High Distinction scholars and subject matter experts who are
located throughout Australia. Before becoming a tutor at Tutor Lim, every
tutor goes through a rigorous selection process to ensure we recruit the best
people, with only 2% of tutors who apply making the grade. Thereafter, we
train, support, develop and constantly review our tutors to ensure they
provide consistently good quality teaching that's right for you (or your
child).
How do you assess my study level and know where to start them?
Instead of doing a formal assessment that's often stressful for you (or your
child), we get straight into tutoring. As the lessons progress, your tutor,
supported by our learning platform, determines where you (or your child) is at
in each area, and personalises the learning plan and upcoming tutoring
sessions specifically to meet their needs. We refer to this as continuous
assessment.
Can I try just a few sessions to start with?
Yes, you can start by committing only to two sessions. But keep in mind that a
reasonable part of the first session revolves around getting to know your
tutor, introducing the platform and learning content, and your tutor
understanding your needs. The first session is less content intensive than
subsequent sessions, hence students should do at least two sessions to start
with. Regardless, you are never locked into a long term contract at Tutor Lim
and you can choose to have as much or as little tutoring as you desire.
Can I speak to the tutor first?
Absolutely. Once you booking in for your first session, your tutor will call
you to introduce him/herself and to discuss your requirements. You and the
tutor make the decision to proceed.
Will I get information about my tutor before my session? Can I see the tutor's
CV?
Once we've matched the student to the best available tutor, our team can
provide you with specific information on that tutor. You can also read about
our tutors on our website at:
www.tutorlim.com/au/meet-our-tutors
- Matching is conducted only after your booking payment is confirmed.
Will I get the same tutor for my sessions?
By default, yes! Once we allocate a tutor for you, he/she will support you
throughout the term/semester. If your tutor is on leave or your availability
changes, we'll match you with another suitable tutor and update them on
students' progress. We keep in touch regularly to discuss your tutor
preferences, and any potential changes.
I am looking at the package deals, how are the package hours calculated?
All package deals are flexible-use. This means if you use an hour this week,
and halt next week, your hours will not be deducted. We do, however, encourage
our students to commit to weekly tutoring sessions to keep on top of their
studies at school/uni. Package deals has a retention of six months prior to
expiry.
Can I send my questions in advance for my tutor to solve and then start the
clock?
Generally, if the task you provide prior to your class is something we can
pick up and do within 10-15 minutes we don't charge preparation time for it.
However, if you share the task and it's something that will take 1-2 hours, we
will then seek prep-time charges which will be taken out from the tutoring
hours you purchased. Before we do so we will work with you to do such
evaluation ie. case to case basis.
Can I ask my tutor to do my homework for me?
All tutors adhere to strict company policy where homework is to be
driven/completed by the student. Our tutors will provide high quality tutoring
support and guidance.
Do you offer any free trials?
We don't offer free trials, but we offer a
Starter Pack
discount.
Are there any additional costs?
No. You only pay for each learning session. If you decide to reschedule or
skip a session, you may incur the full charge of your session as outlined on
our
Service Fees
page.
Could I use the package for two subjects?
We categorised our service types into five: (i) Hourly, (ii) Bronze, (iii)
Silver, (iv) Gold, and (iv) Platinum
Hourly, Bronze and Silver package are only subjected to one subject (with a
maximum of one tutor allocation) per booking.
Gold and Platinum package are subjected to a maximum of two subjects (with a
maximum of two tutor allocation) per booking.
How often should I have a tutoring session?
It depends on your learning requirements and their current level of knowledge.
We recommend once a week to start with and reassessing as your study
progresses.
How do I track my study progress?
After each tutoring session, your tutor will share a report highlighting
topics covered in the session, areas you (or your child) did well in or needed
extra help with, and their overall progress. You can access these reports and
session recordings at any time. If you have any concerns, you can discuss
these with the tutor at the start or end of a session, or speak with our
student support team.
Do the tutors tailor the content and personalise my learning?
Yes. During your first Tutor Lim session, your tutor will gauge your level of
skills and knowledge and identify any strengths and weaknesses they have. We
then customise a personalised learning plan for the student, tailored to
his/her areas of need. This plan can be updated after every learning session.
Does the content align with my studies at school/uni's syllabus?
Yes. Our education team maps all our content to the Australian Curriculum in
each state. All content is relevant to students' school/uni syllabus and what
they're covering in the classroom.
What subjects and levels do you offer?
Tutors cover most subjects, levels & abilities.
Read more
to see what we offer.
I signed up to online tutoring, but how does it work? Do I need special
equipment?
We use Lesson Space, Zoom, Skype and/or Google Hangout. All our tutors are
trained to navigate and to use these tools, and we have a dedicated resource
to guide you through who to set up and get optimal experience from our virtual
classrooms. You can also opt to use Zoom or Skype based on preference and our
tutors are flexible on that too. The sessions are always live, in real time
and interactive.
How do you ensure the sessions are effective?
Generally, children of all ages respond very well working with their personal
tutor on our online platform as most of them already use similar technology at
school. Our personalised approach and regular reporting after each session
provide students (and parents) with confidence. You can also track your
child's progress and engagement through session recordings, available via a
private link that we can email to you.
Is online tutoring as effective as face-to-face tutoring?
Every tutoring session is designed to be very interactive with their
professional expert tutor guiding the student through theory, worked examples
and practice questions. Integrated video and audio communication is two way,
which is the most effective method of learning. Our tutoring platform
encourages high levels of engagement and focus for student of all ages.
What if the student doesn't get along with the tutor (or vice versa)?
Let us know what went wrong and we'll recommend a replacement tutor.
What do other people say about Tutor Lim?
I want to enrol - how do I do that?